Accepted Solutions. Fitbit Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.
Learn more. Fitbit Moderator. In response to wlion1. If you hard reset your device does the screen come back? Recovery Runner. In response to MattFitbit. No, unfortunately. The problem seems to be with the app itself. Base Runner. Same problem here. In response to NinhDm. Still not working after 1 week no app updates so far. When I got to add a device code on my Fitbit for the first time without Fitbit pay it keeps saying error no matter what I try. I tried to ask Fitbit but they had no idea.
It is one-day old. It says enabled then a check mark beside it then disabled under then there is a small space and it shows a change pin button. Remember I do no want Fitbit pay.
RobFitbit I can confirm its iPhone 5 issue its works totally fine with my iPhone 6 and the problem only occurred with my iPhone 5 i was using an iPhone 5 for a fitness tracking and iPhone 6 as my daily phone. NathanYorkJr what phone are you using Nathan? I have the exact same problem. RobFitbit iphone 5 iOS Was in the phone with them. Told them I knew I wasn't the only one with the issue.
They boosted my issue to top priority or something. Seems they are working on it. Best, Nathan York Jr. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Fitbit Moderator. In response to LZeeW. Wilson M. Community Moderator, Fitbit. Community Legend.
In response to dsimoni. I've moved this phone related iOS question to the iOS board. You may be unable to update your iPhone, iPad or iPod touch wirelessly — or over the air — for one of these reasons.
If there isn't enough space to download and install an update, the software on your device will try to make space. It will remove only app data that it can download again and doesn't remove or relocate any of your data. If your device still doesn't have enough space, you can use your computer to update your device. If you can't connect your device to your computer, you can make room for the update by removing content and apps on your device that you don't use.
Find out more about the space your apps and content use. I have checked my ios is up to date it is for my phone it is Any ideas? Hello DeckyAtwood , thanks for joining the Fitbit Community! It's great to see you too JohnnyRow , I hope you're doing well. DeckyAtwood , I appreciate your participation in the Forums and for sharing your experience with us. Tell me, are you downloading the app on an iPhone or iPad? Which model of phone or iPad are you using?
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